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Troubleshooting

Find solutions to common PatchCTL issues.

IssueSolution
Server not appearingCheck agent and network
Agent offlineVerify service status
Patches failingCheck package manager
CVE data missingWait for sync

Troubleshooting Topics

TopicDescription
Common IssuesFrequently encountered problems
Error MessagesError code reference
FAQFrequently asked questions

Getting Help

If you can't resolve an issue:

  1. Check the FAQ
  2. Review agent logs
  3. Contact support at support@patchctl.com

Include:

  • Error messages
  • Agent logs
  • Steps to reproduce